Terms of Use
Effective November 1, 2026
These terms cover the SiteVolt website and the email, text, and follow-up services we sell. By filling out one of our forms, starting work with us, or using this site, you agree to them. We've kept them in plain language on purpose.
1. What we provide
- For ecommerce brands: we rebuild your email and SMS (60 emails across seven flows, plus texts in your flows for subscribers who opted in) and run your sends each month.
- For local service businesses: seasonal campaigns to your past customers, add-on offers to your current ones, review and referral requests, and fast follow-up on new leads, including a text back on missed calls.
- What's included for your business is confirmed in writing before we start.
2. Pricing and billing
- Ecommerce: $0 up front. Nothing is due until email and SMS are 25% of your revenue. From then it's $5,000 a month plus 5% of the growth over your starting point, billed monthly for six months. The 25% is the email and SMS revenue your platform credits to a click (5 days for email, 1 day for texts; opens don't count), divided by your store's total sales for the month; your starting point is your share over the 3 months before the audit. A minimum may apply; if so, we tell you at the audit.
- Local: $297 a month, plus 10% of the new revenue we bring in, billed monthly. New revenue means jobs booked within 30 days of a customer answering one of our messages, plus jobs from new customers who came in through a review, a referral, or a missed-call text. Work already on your schedule, and plans your customers already pay for, don't count. Each month you get the list, job by job, and the 10% is billed from it.
- Payments are processed by Stripe. We never see or store your card details.
3. Our guarantees
- Ecommerce: if email and SMS aren't 25% of your revenue by day 30, we keep working for free until they are.
- Local: if we don't bring in new jobs, you only pay the $297.
4. Term and cancelling
- Ecommerce: six months once you start paying. After that, stay or leave whenever you like.
- Local: 90 days to start, then month to month. After 90 days, cancel any time, and you're not billed for months after you cancel.
5. What's yours
- Ecommerce: every email, text, and flow we build lives in your account and stays yours.
- Local: your customer list stays yours. If you leave, we send you your contacts and a copy of the messages we wrote for you.
6. Text messages
- From us to you: if you tick the box on one of our forms, we text you about your request. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, or HELP for help. Agreeing to texts isn't a condition of buying anything. Carriers aren't liable for delayed or undelivered messages.
- To your customers (local clients): we only text your customers who've agreed to get texts from you. You confirm the opt-ins you give us are real, and we add a text opt-in to your booking so that list grows. Everyone else gets email.
7. Your responsibilities
You have the rights to the content, photos, and customer lists you give us, and the people on your lists agreed to hear from your business. You review and approve campaigns in a reasonable time.
8. What we're not liable for
We work with care, but outside the guarantees above we can't promise specific results, and we don't control third-party services (your email and SMS platform, GoHighLevel, phone carriers, payment processors). To the fullest extent the law allows, our total liability is limited to the amount you paid us in the three months before the claim.
9. Changes to these terms
If we change these terms, we'll post the new version here with a new effective date, and email active clients about anything that affects billing.
10. Contact
Questions? Email us at sitevoltmarketing@gmail.com.
This is a plain-language agreement written for clarity. It isn't a substitute for advice from a lawyer, so have yours look it over.